No Pet Policy

ADA Business: Service Animals

Service animals are animals that are individually trained to perform tasks for people with
disabilities such as guiding people who are blind, alerting people who are deaf, pulling
wheelchairs, alerting and protecting a person who is having a seizure, or performing other
special tasks. Service animals are working animals, not pets.
Under the Americans with Disabilities Act (ADA), businesses that serve the public must allow
people with disabilities to bring their service animals into all areas of the facility where
customers are normally allowed to go. This federal law applies to all businesses open to the
public, including restaurants and hotels.

n Businesses may ask if an animal is a service animal or ask what tasks the animal has
been trained to perform, and may request special ID cards for the animal.
n People with disabilities who use service animals cannot be charged extra fees, isolated
from other patrons, or treated less favorably than other patrons. However, a business such
as a hotel: a customer with a disability may be charged for damage caused by his or her
service animal and a deposit may be required.
n A person with a disability cannot be asked to remove his service animal from the
premises unless: (1) the animal is out of control and the animal's owner does not take
effective action to control it (for example, a dog that barks repeatedly) or (2) the animal
poses a threat to the health or safety of others.
n In these cases, the business should give the person with the disability the option to obtain
services without having the animal on the premises.
n A business is not required to provide care or food for a service animal or provide a special
location for it to relieve itself.